WE’RE HERE TO HELP
Need
a hand?
A question, a bug, or something that doesn’t feel right? Let us know.
support@veylo.appUpdated 9 September 2026
01 / GET IN TOUCH
Tell us what’s happening.
Email support@veylo.app with a quick description. If it’s an app issue, include your phone model, iOS or Android version, and app version if you know it.
For account help, use the email you signed up with. Please don’t send your password.
02 / THE WAITLIST
Waiting for Veylo?
We’re getting ready to launch on iPhone and Android, starting with QUT, UQ and Griffith. If you’ve joined the waitlist, we’ll email you when Veylo launches.
Join the waitlist03 / YOUR ACCOUNT
Want to delete your account?
In the app, go to Profile → Delete account. If you can’t sign in or need help with a data request, email us with the subject “Veylo data deletion”. We’ll use your account email to verify the request.
04 / YOUR FEEDBACK
Help us make it better.
Testing Veylo on iPhone or Android? Tell us what worked, what didn’t, and what you’d love to see. You can email us, or use TestFlight feedback if you’re testing on iPhone.
Questions about privacy? Read our privacy policy.